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Terms of Use

Acceptance of Terms of Use

Thank you for your interest in GetTested.io. Please read these GetTested Website Terms of Use carefully. These Terms of Use, our Conditions of Sale and Services, our Privacy Policy and our Cookie Policy (collectively, the Terms) will govern your access to and use of GetTested.io and its subdomains (collectively, the Site), including any content, functionality, and services offered by us through the Site.

By accessing or using the Site, you confirm that you are 18 years of age or older, that you have read, understand and agree to be bound by these Terms and the other documents referenced in these Terms. If you do not agree with all of these terms you may not use or access the site.

We may revise these Terms from time to time, for example, to reflect changes to the Site, the needs of our customers, our business plans, or changes in law. Any material changes to the Terms will be in effect as of the Last Updated Date referenced in these Terms.

IF YOU DO NOT AGREE WITH THESE TERMS OF USE, THE CONDITIONS, OUR PRIVACY POLICY AND OUR COOKIE POLICY OR ARE NOT 18 YEARS OF AGE OR OLDER, THEN YOU MUST NOT ACCESS OR USE THIS SITE OR ORDER PRODUCTS OR SERVICES FROM IT.

Defined terms have the meaning given to them in Section 22 (Definitions) or where defined in the body of these Terms of Use.

Who We Are

The Products and Services are provided by Get Tested International AB (the Company, we, us or our) trading as GetTested, a company registered in Sweden with registration number 559296-6773 and its registered office at Mörtnäs hagväg 3, lokal 11, 134 44 Gustavsberg, Sweden. You can contact us.

We Do Not Provide Medical Advice

The information contained on the Site, the Test Information, our Content, the Services, and the Products available through the Site are for general guidance only and are not a substitute for professional medical advice. Neither the Site nor our Services, Test Information, or Products constitute medical advice and you should always seek the advice of your physician or other registered healthcare professional with any questions you may have regarding any Test Information or status of your health.

This Section 3 (We Do Not Provide Medical Advice) will survive any termination of these Terms.

Accessing This Site

By accessing and using this Site, you agree to use the Site only for lawful purposes and in accordance with these Terms including:

  • When you access the Site, you confirm: (i) that you are 18 years of age or older, (ii) resident in a country where we send test kits and accept Samples from and you are accessing the Site from an IP address in one of those countries; (iii) that you are using the Site in your own name and not on behalf of anyone else; (iv) that you will not allow any other person to use the Site under your name, nor will you use the Site and pretend you are someone else, or otherwise seek to disguise your identity; (v) that you are only using the Site, the Products and the Services for your own benefit and not for the purposes of providing Services to others; and (vi) all information that you provide is complete, accurate and not misleading in any way.
  • If you set up an Account with us, you agree to provide contact details that can be used to contact you in relation to your use of the Site, your Order, the Product of the Services. It is important that the details you provide us with are correct, accurate and complete and that you promptly update your Account information for any changes to these details.
  • We handle all personal information we collect in accordance with our Privacy Policy and Cookie Policy.
  • In order to use the Services, you must set up an Account with us by entering your email address and creating a Password. We reserve the right to take any action that we deem necessary to ensure the security of the Site and your Account, including without limitation changing your Password, terminating your Account, or requesting additional information to authorize transactions on your Account.

Intellectual Property Rights

GetTested and its affiliates are the owners or the licensees of all Intellectual Property Rights in the Site, including the text, graphics, user interfaces, visual interfaces, illustrations, photographs, trademarks, logos and computer code, the design, structure, arrangement, selection, coordination, expression, and look and feel of the Site, features, functionality and the material published on it (except where content is specifically identified as third-party content) (together, Our Content).

Subject your compliance with the Terms and all applicable international, federal, state and local laws, rules, and regulations, we grant you a limited, revocable, non-exclusive, non-transferrable, non-sublicensable right and license to use the Site solely to access and use the Site and Services for your personal, non-commercial use only.

You may:

  • Print or download a copy of the Website pages for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
  • If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use.
  • You must always acknowledge our status (and that of any identified contributors) as the authors of material on our Site.

You may not:

  • Modify copies of any materials from this Site.
  • Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.
  • Modify any paper or digital copies of any materials you have printed off or downloaded in any way.

Acceptable Use

While accessing and using this Site, you agree that you will not use the Site, Services, or Products for any use other than the business purpose for which it was intended. You will not, and will not permit any third party to, take any actions that: decompile, use reverse engineering, disassemble, derive the source code of or decrypt the Site; use any automated means to access the Site; remove, obscure, or alter any proprietary notices; modify, adapt, improve, enhance or make any derivative work from the Materials; infringe copyright, trademark or any proprietary rights; or engage in any unlawful, fraudulent, malicious, or unauthorized activities.

Reviews, Comments, Communications, and Your Ability to Access the Site

When submitting a review, you must:

  • focus on your personal experience of using the Product and Services; and
  • provide a description of what you liked or disliked about the Product or Services.

We may reject and not post your Review for any reason including if it contains:

  • language not suitable for a public forum;
  • advertisements, spam content, or references to other products, offers or websites;
  • email addresses, links to other websites, or contact information relating to other persons;
  • hateful, discriminatory, or critical comments about other users or their reviews.

If you wish to share feedback with us about customer service issues or provide suggestions relating to the Site, Products, Our Content, or Services, please contact us directly.

Disclaimers and No Warranties

  • We cannot and do not guarantee or warrant that files available for downloading from the Internet or the Site will be free of viruses or other destructive code.
  • The Site, its Content, and Services are provided as is, without warranty of any kind, either express or implied.
  • We are not liable for the conduct of any other user of the Site.

This Section 8 (Disclaimers and No Warranties) will survive any termination of these Terms.

Limitation of Liability

As a consumer, you have certain legal rights. The disclaimers, exclusions and limitation of liability under these Terms will not apply to the extent prohibited by applicable law.

SUBJECT TO THE PRECEDING PARAGRAPH, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, SPECIAL, OR INCIDENTAL DAMAGES, INCLUDING ANY DAMAGES FOR LOSS OF DATA, LOSS OF REPUTATION, LOSS OF PROFITS, LOSS OF EMOTIONAL WELL-BEING CAUSED BY THE TEST INFORMATION, OR ANY LOSSES INCURRED BY ANY THIRD PARTY.

Subject to the first paragraph of this section, our total cumulative liability arising from or in relation to the Product and/or Services, whether in contract or tort or otherwise, is capped at 100% of the amount paid by you for the Products and Services.

Our Rights

We reserve the right to seek all remedies available at law and in equity for violations of the rules and regulations set forth in the Site and otherwise related to the Products and/or Services. We may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong.

Indemnification

You agree to indemnify, defend, and hold us and our subsidiaries, affiliates, officers, agents, employees, contractors, partners and licensors harmless from and against any and all suits, actions, losses, claims, proceedings, demands, expenses, damages, settlements, judgments, injuries, liabilities, obligations, risks, and costs, including, without limitation, reasonable attorneys' fees, due to, relating to, or arising out of: your use of the Site, Our Content, Services, and/or Products; your violation of these Terms; any Feedback or Reviews you provide; your negligence, fraud, or willful misconduct; your Account; and/or your violation of any law or regulation or any rights of another.

Links to the Site

Some links in the Site may navigate you away from the Site or redirect you to other websites, including websites operated by third parties. The linked third party websites are not under our control, and we are not responsible for the privacy practices of any other websites.

If you wish to make any use of Our Content on the Site other than as expressly permitted in these Terms of Use, please contact us. Such permission will be at the sole discretion of GetTested.

Governing Law and Jurisdiction

The construction, interpretation and application of these Terms shall be governed by the laws of Sweden. Subject to the next paragraph, you agree to submit to the exclusive jurisdiction of the courts of Sweden, in respect of any dispute arising out of or in connection with these Terms.

If you are a consumer based in the European Union, you will benefit from any mandatory provisions of the law of the country in which you are resident. The ODR Platform can be accessed at https://ec.europa.eu/consumers/odr/main.

Site Availability

While we endeavor to ensure the Site is accessible at all times, we accept no responsibility for the Site being inaccessible or unavailable at any time. We aim to ensure that the Site is accurate at the time of publication, however, the Site or its features may change without notice.

Entire Agreement

These Terms (including any additional terms that we may provide when you engage with a feature of the Site), are the only agreement between you and us regarding the Site and supersede all previous agreements, promises, representations, warranties and understandings between you and us regarding the Site.

Waiver and Severability

Failure or delay by us to enforce any of these Terms will not constitute a waiver of our rights against you and does not affect our right to require further performance thereof. If any part of these Terms becomes illegal, invalid, unenforceable, or prohibited in any respect under any applicable law or regulation, such provision or part thereof will be deemed to not form part of the contract between us.

Notices and Electronic Communications

When you visit the Site or send emails to us, you are communicating with us electronically and you consent to receive communications from us electronically. We will communicate with you by email at the address we have on file for you (if any), or by posting notices on the Site.

All notices required or permitted under these Terms to us will be in writing and sent by certified mail, return receipt requested, or by reputable oversight courier, or by hand delivery. The notice address for GetTested is Mörtnäs hagväg 3, lokal 11, 134 44 Gustavsberg, Sweden.

Assignment

We may assign these Terms or any part of them without restriction or condition. You may not assign or otherwise transfer these Terms or your rights under these Terms without our prior written consent and any assignment in violation of this prohibition will be null and void.

No Fiduciary Relationship

Except to the extent set forth in a separate agreement between you and us, there is no fiduciary relationship between you and us. Neither these Terms nor your purchase or use of any Products, Services, or Our Content create any relationship of principal and agent, partnership, joint venture, or employer and employee, between you and us.

Right to Monitor

We reserve the right, but are not obligated, to actively monitor the use of the Site and use any information gathered during such monitoring for any permissible purpose under the Privacy Policy. Additionally, we may, at any time as we deem appropriate, remove any materials from the Site that, in our sole discretion, may be illegal, may subject us to liability, may violate these Terms, or are inconsistent with our purpose for the Site.

Contact Us

If you have any concerns about material which appears on our Site, please contact us. You may also write to us at Mörtnäs hagväg 3, lokal 11, 134 44 Gustavsberg, Sweden.

Definitions

Account means the account held by us in your name and which holds the information submitted by you to us;

Accredited Laboratory means a laboratory that we may select as our testing services provider at any time, and which laboratory will be CPA (clinical pathology accreditation), INAB, CLIA approved or CAP accredited;

Conditions means our Conditions of Sale and Services referred to on the Site;

Content means any item, data, material, information, software, images, photos, advertisements, trade mark or services mark, sounds, videos, marks, expressions, views or opinions, which appear on the Site;

Cookie Policy means our cookie policy referred to on the Site;

Intellectual Property Rights means trademarks, service marks, trade and business names, domain names, rights in designs, patents, copyrights, database rights, moral rights and rights in know-how and other intellectual property rights;

Order means an offer by a user to purchase Services and one or more Products from us via the Site;

Password means your unique password which shall comply with the format specified by us from time to time, required to access and use your Account and the Services;

Privacy Policy means our privacy policy referred to on the Site;

Product means a kit which enables you to take and store a sample of saliva, blood, urine, or stool, as appropriate for the type of kit purchased and as sold by us pursuant to the Conditions;

Sample means a sample of your biological material such as saliva, blood, urine or stool, provided in accordance with the Product instructions pursuant to the Conditions;

Services means testing the Sample that you send to an Accredited Laboratory, and providing you with the Test Information;

Test Information means the results from an Accredited Laboratory for the processed Sample, communicated to you by us via the Site and our staff, as applicable; and

You or your means the user of the Site.

Health Information Disclaimer

GetTested provides AI-generated health summaries, insights, and recommendations solely for informational and educational purposes. These outputs are not a substitute for professional medical advice, diagnosis, or treatment. You must not rely on any information presented via our services as a basis for health-related decisions without first consulting a qualified healthcare provider.

By using our services, you acknowledge and agree that:

  • GetTested is not a licensed healthcare provider and does not engage in the practice of medicine or any regulated healthcare activity.
  • The information provided is not tailored to individual medical conditions or needs and should not be interpreted as medical advice.
  • GetTested does not assume any liability for actions taken based on the AI-generated information.
  • Users are responsible for seeking professional medical evaluation and care when appropriate.
  • The use of our services is at your own risk, and you agree to indemnify GetTested from any claims or liabilities that may arise from your use of the information provided.